Shipping
Shipping Policy
This Nalgene page explains processing, delivery, and tracking in a store-specific format. This page applies specifically to nalgenez.shop.
Our approach at Nalgene to delivery issues
For purchases made through nalgenez.shop, Nalgene applies the following guidance on delivery issues. When carrier tracking indicates a delivery problem, or if an order arrives damaged or incomplete, contact Support@Nalgenez.shop or 3157759556. We will work with the carrier and provide an appropriate resolution under our Refund Policy.
Details from Nalgene on tracking and addresses
Nalgene publishes this tracking and addresses guidance for customers using nalgenez.shop. Where a carrier provides tracking, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.
processing and transit at Nalgene
Nalgene publishes this processing and transit guidance for customers using nalgenez.shop. Order preparation normally takes place within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.
Details from Nalgene on returns after delivery
This returns after delivery section covers orders and visits through nalgenez.shop for Nalgene. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, Nalgene also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.
Our approach at Nalgene to delivery area
The following delivery area guidance applies to the Nalgene storefront at nalgenez.shop. We currently deliver solely to addresses within the United States. Standard shipping is free.
Merchant Information
Business name: Nalgene
Brand name: Nalgene
Email: Support@Nalgenez.shop
Phone: 3157759556
Physical address: 658 John Adams Ct, Idaho Falls, Idaho, 83401, United States